Effective Date: April 21, 2026
At WaSendBulk, we provide digital software and software licenses that are delivered electronically. Please review this policy carefully before making a purchase.
1. Digital Products
All purchases are final.
Because our products are digital and access is provided electronically, we generally do not offer refunds once a license has been issued or access has been granted.
2. Exceptions
A refund may be considered only if:
- you were charged multiple times for the same purchase;
- we are unable to provide the purchased product or service after reasonable attempts to resolve the issue;
- we are unable to activate or deliver your license.
If the issue can be resolved by providing technical support, correcting a licensing issue, replacing the license, or otherwise delivering the purchased product, the purchase is not eligible for a refund.
3. Lifetime Plans
Lifetime plans are non-refundable once the license has been issued or activated, except where required by applicable law or if we are unable to provide the purchased product after reasonable attempts to resolve the issue.
4. User Violations
Refunds will not be issued because:
- your WhatsApp account is restricted, suspended, or banned;
- you violate our Terms of Service;
- you violate WhatsApp’s Terms of Service;
- you decide you no longer wish to use the product;
- you change your mind after purchase.
5. How to Request Support
If you experience any problems accessing your purchase, contact us before requesting a chargeback. We will make reasonable efforts to resolve licensing, activation, and technical issues.
Email: support@wasendbulk.com
